I've run warehouse floors, not just observed them.

Will Quinn — The Distribution Guy® — is a distribution and warehouse operations executive with 20+ years turning around underperforming DCs, scaling fulfillment operations, and building teams that perform when the pressure is on. Marine Corps veteran, adjunct professor, and author of Modern Warehouse Management.

1M+
Square feet under management
$22M
Largest annual P&L owned

Step into a complex environment. Move the performance.

The career started in the Marine Corps and moved onto a Coca-Cola dock in 2004. Since then: Coca-Cola Enterprises, WEG Electric, MSC Industrial Supply, Cintas, Capstone Logistics, Grainger, HD Supply, and Graybar — plus four years at Infor as the distribution industry expert who made sure strategy and content reflected how distributors actually operate.

The through-line is the same everywhere: walk the dock, watch the picks, follow the freight. Dashboards tell you something is wrong. The floor tells you why.

Scope, not theory.

Facilities from 150,000 to 1M+ square feet
Teams of 150+ direct and indirect reports
Union and non-union workforces
P&Ls up to $22M annually
450,000+ SKUs across SAP WMS and ERP environments

Numbers from the floor, not the slide deck.

99%

Inventory accuracy from 30% to 99%+

MSC Industrial Supply — rebuilt inventory management and consolidated two facilities into 80,000 sq ft without compromising integrity.

300

300% increase in picking efficiency

MSC Industrial Supply — tote storage reconfiguration and pick path redesign, driving a 21% lift in overall operational efficiency.

65

65% reduction in overtime

Capstone Logistics — $40,000 per week in labor savings across two 1M sq ft facilities, plus a recovered 3PL customer relationship.

50

50% reduction in inventory errors

Grainger — standardized work instructions and compliance protocols across 450,000+ SKUs valued at $200M in SAP WMS.

3H

Same-day ship cutoff extended 3 hours

MSC Industrial Supply — fulfillment workflow redesign moved the cutoff from 11:00 AM to 2:00 PM.

30

30% cycle time reduction

Cintas — conveyor system overhaul, returns department relocation cutting travel time 80%, and ergonomic gains of 25%.

Twenty years of distribution operations.

Operating roles across industrial distribution, 3PL, beverage, uniform services, and electrical distribution — with four years on the technology side at Infor.

2026 — Present

Graybar — Zone/Service Center Manager II

2016 — Present

CAMM Consulting — Industry Thought Leader, Speaker & Author

2025 — Present

Elmhurst University — Adjunct Professor, Supply Chain Master's Program

2025 — 2026

HD Supply — Distribution Project Manager

2021 — 2025

Infor — Global Director, WMS Strategy & Industry Solutions

2019 — 2021

Grainger — ICQA Manager, Distribution Operations

2018 — 2019

Capstone Logistics — General Manager

2017 — 2018

Cintas — Distribution Center Manager / General Manager

2014 — 2017

MSC Industrial Supply — Customer Fulfillment Center Director

2010 — 2014

WEG Electric — Warehouse/Distribution Manager, Chicago Operations

2004 — 2010

Coca-Cola Enterprises — Sales/Production Warehouse Manager

Prior

United States Marine Corps

  • M.S. Supply Chain Management — Elmhurst College
  • B.A. Business Management — Governors State University
  • A.A. Business Administration — Prairie State College
  • Six Sigma Green Belt
  • Six Sigma Yellow Belt
  • Lean Inventory Management
  • Organizational Culture
  • W&I Champion — 2000 & 2001
  • Volunteer of the Year — Evanston Girl Scouts

Writing, teaching, and speaking about what actually works.

80+ articles published across trade and international press, including Modern Distribution Management, Distribution Strategy Group, Industrial Supply Magazine, Inbound Logistics, and Supply HT. Graduate-level Warehouse and Transportation Management taught at Elmhurst University. Regular guest on the distribution industry's leading podcasts.

Modern Warehouse Management: Steel-Toed Leadership That Drives Performance is the book that didn't exist when the career started — direct, tactical, and written for the people who actually run the building.

LET'S TALK

Bring the operational problem. We'll turn it into a plan.

Consulting engagements, speaking inquiries, and editorial commentary all start the same way — with a conversation about what's actually happening in the building.

will@thedistributionguy.com linkedin.com/in/thedistributionguy
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